Contact
Send a work order or ask about a plan
How many units, what you need and where. Or text a photo to the office number.
Phone(815) 555-0100
Hours
- Monday – FridayToday
- 7 a.m. – 5 p.m.
- SaturdayToday
- 8 a.m. – 12 p.m.
- SundayToday
- Closed
Quick answers
Before you write
Who do tenants call, you or me?
Your choice, building by building. On a plan, tenants can call or text us, and we open the work order and message you before we visit. Otherwise tenants call you and you send us the work order.
How are repairs billed?
Per work order, at the rate sheet we give you at sign-up, plus parts. If the job needs more than the work order says, we stop and call before we go on.
Do you take calls at night?
Plan buildings on the On call plan do: an on-call plumber answers the main number. After-hours visits are billed at the after-hours rate on your rate sheet. Other buildings can leave a message and we call at 7 a.m.