Rosalind Latimer
Owner and licensed plumber
Started the company so landlords would have a written record of every repair. Reads every invoice before it goes out.
About
Most landlords call a plumber when something is already wet. We would rather you had a file: what each unit looks like, what was fixed and when.
Every job gets a work order, photos and an invoice with the same number. At the end of the year you have a repair log for every unit, ready for your owner, your accountant or your insurer.
Photos on every visit, before and after
One invoice per work order
A repair log by unit, as a spreadsheet

The crew
Six plumbers, two apprentices, a dispatcher, an office manager and the owner. The office phone answers the same number you see on every page.
Owner and licensed plumber
Started the company so landlords would have a written record of every repair. Reads every invoice before it goes out.
Lead plumber, multi-unit service
Runs the walk-throughs and writes the reports.
Opens each work order, texts the manager and sends the invoice.
Service plumber
Drains, toilets, supply lines and water heaters.
Licensed and insured
The license number is in the footer of every page.
Plumbing Contractor · IL Lic. 000000 · Illinois Department of Public Health
Look the number up with the state before you hire.
Liability insurance
A certificate goes to owners and managers on request.
Next step
We start with one building. You see the report before you decide on a plan.